What is Telehealth?

Telehealth or telemedicine is the exchange of medical information from the patient's home to a central monitor, at WILLCARE, via electronic communication. Why telehealth in home care? Because telehealth is the future of home care. And home care is the future of health care.

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Telehealth Program

WILLCARE’s Telehealth program enables agency staff to monitor a patient’s vital signs on a daily basis through the use of a sophisticated, hospital-grade home monitor, which functions through voice prompts. Vital signs are transmitted daily to a central station, where they are reviewed by an RN. The monitor enables the RN to detect subtle changes in the patient’s condition and allows for early intervention, which is incredibly beneficial. Home Telehealth reduces:

Hospitalizations by as much as 90%
Length of hospital stay – by as much as 80%
Emergency room visits – by as much as 80%

The monitor also increases patient compliance and improves ADLs, and is equipped to monitor weight, pulse, blood pressure, glucose, temperature and oxygen sats. Questions regarding the patient’s medical condition are pre-programmed and individually tracked to identify possible changes, and nurses monitor the vital signs seven days a week. Anything outside of the designated parameters are addressed immediately and then communicated to the physician.

Willcare also offers Medpartner, a system that reinforces compliance of the medication regimen prescribed by the physician. Through the use of voice commands and light cues, Medpartner reminds the patient when it is time to take their medication, the number of pills to take and the appropriate bottle. A daily record is send to WILLCARE for review.