Skip Navigation

  1. Home
  2. About Us
    1. Service Overview
    2. History
    3. Mission, Purpose, Philosophy, & Values
    4. Corporate Compliance
    5. HIPAA / Privacy Statement
    6. Leadership Team
    7. Acquisitions
    8. News & Press
      1. 2013 News & Press Archive
      2. 2012 News & Press Archive
      3. 2011 News & Press Archive
    9. WILLCARE On Facebook
    10. Building Lasting Unforgettable Experiences
      1. BLUE Stars - January 2014
      2. BLUE Stars - December 2013
      3. BLUE Stars - November 2013
      4. BLUE Stars - October 2013
      5. BLUE Stars - September 2013
      6. BLUE Stars - August 2013
      7. BLUE Stars - July 2013
      8. BLUE Stars - June 2013
      9. BLUE Stars - May 2013
      10. BLUE Stars - April 2013
      11. 3 more items...
  3. Services
    1. Skilled Nursing
    2. Rehabilitation Therapy
    3. Private Duty Services
    4. Lend-a-Friend™
    5. Specialty Programs
      1. Behavioral Health Program
      2. Home Infusion Therapy Program
      3. Telehealth Program
      4. Watchways™ Diabetic Care Program
      5. Wound Care Program
      6. Walkways™ Fall Risk Reduction Program
      7. Additional Programs & Services
    6. Frequently Asked Questions
    7. Links
  4. Careers
    1. A Career in Home Care
      1. Frequently Asked Questions
    2. Current Job Openings
      1. Employment Inquiry Form
    3. Benefits
    4. Training & Recruitment
    5. Our Technology
  5. Partners You Trust
    1. Patients
    2. Families of Patients
    3. Hospitals
    4. Physicians
    5. Skilled Nursing Facilities
    6. Assisted Living Communities
    7. Trust Officers
    8. How to Refer to WILLCARE
  6. Locations
    1. Western New York
      1. Corporate Headquarters
      2. Buffalo
      3. Niagara Falls
    2. Southern Tier New York
      1. Jamestown
      2. Olean
      3. Wellsville
    3. Hudson Valley
      1. Middletown
      2. Kingston
      3. Newburgh
      4. Pleasant Valley
    4. Northeast Ohio
      1. Cleveland
    5. Connecticut
      1. New Haven
      2. Trumbull
      3. Waterbury
      4. Wethersfield
  7. Contact Us

What is Telehealth?

Telehealth or telemedicine is the exchange of medical information from the patient's home to a central monitor, at WILLCARE, via electronic communication. Why telehealth in home care? Because telehealth is the future of home care. And home care is the future of health care.

Home > Services > Specialty Programs > Telehealth Program

Telehealth Program

WILLCARE’s Telehealth program enables agency staff to monitor a patient’s vital signs on a daily basis through the use of a sophisticated, hospital-grade home monitor, which functions through voice prompts. Vital signs are transmitted daily to a central station, where they are reviewed by an RN. The monitor enables the RN to detect subtle changes in the patient’s condition and allows for early intervention, which is incredibly beneficial. Home Telehealth reduces: 

  • Hospitalizations by as much as 90%
  • Length of hospital stay – by as much as 80%
  • Emergency room visits – by as much as 80% 
The monitor also increases patient compliance and improves ADLs, and is equipped to monitor weight, pulse, blood pressure, glucose, temperature and oxygen sats. Questions regarding the patient’s medical condition are pre-programmed and individually tracked to identify possible changes, and nurses monitor the vital signs seven days a week. Anything outside of the designated parameters are addressed immediately and then communicated to the physician. 
 
Willcare also offers Medpartner, a system that reinforces compliance of the medication regimen prescribed by the physician. Through the use of voice commands and light cues, Medpartner reminds the patient when it is time to take their medication, the number of pills to take and the appropriate bottle. A daily record is send to WILLCARE for review.