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Home > About Us > Building Lasting Unforgettable Experiences

Building Lasting Unforgettable Experiences

Building Lasting Unforgettable Experiences... At WILLCARE, that's what we do best!  We strive to provide exceptional customer service for all our customers, including patients, their families, physicians, vendors, referral sources, and co-workers.  We view every interaction as a chance to leave our customers with positive experiences that they will never forget. 

Our BLUE program (short for Building Lasting Unforgettable Experiences of course!) recognizes those WILLCARE team members who've gone above and beyond to provide fantastic customer service.   Once a month, the WILLCARE employees that best embody the spirit of BLUE are selected to be our BLUE Stars.  Learn more about our July 2014 winner below.

Nominate A BLUE Star

Stephanie Canales

RN Case Manager
Newburgh, NY Certified Branch

Why She Was Nominated:

We would like to nominate Stephanie Canales for the July BLUE Award.  Stephanie is a prime example of BLUE because she always puts more than 100% into providing excellent care to our patients.  In addition, she is always there to assist her colleagues.  One example when she went above and beyond was a few weekends ago when she was scheduled off.  Our nurse that was scheduled to work had a death in her family and needed to take bereavement leave.  Stephanie volunteered to help this nurse and see her patients.  Later that weekend, one of her patients called her and reported that his wound vac was leaking.  Stephanie volunteered to go and see this patient because she knows the patient well and lives relatively close to him.  She also wanted to save the on-call nurse a late drive in the evening.  On top of all she does, she is always cheerful.  She is one of those wonderful people who can sense you need more humor in your life and can make you chuckle when you need it most.  Thanks for all you do, Stephanie!  Selected 7/2014




Meet our June 2014 BLUE Stars»

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Meet our December 2013 BLUE Stars»

Meet our November 2013 BLUE Stars»

Meet our October 2013 BLUE Stars»

Meet our September 2013 BLUE Stars»

Meet our August 2013 BLUE Stars»

Meet our July 2013 BLUE Stars»