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Home > About Us > Building Lasting Unforgettable Experiences

Building Lasting Unforgettable Experiences


Building Lasting Unforgettable Experiences...  At WILLCARE, that's what we do best!  We strive to provide exceptional customer service for all our customers, including patients, their families, physicians, vendors, referral sources, and co-workers.  We view every interaction as a chance to leave our customers with positive experiences that they will never forget. 

Our BLUE program (short for Building Lasting Unforgettable Experiences of course!) recognizes those WILLCARE team members who've gone above and beyond to provide fantastic customer service.   Once a month, the WILLCARE employees that best embody the spirit of BLUE are selected to be our BLUE Stars.  Learn more about our May 2015 winner below.

Nominate A BLUE Star

Diana Robinson

Scheduling Coordinator
Niagara Falls, NY Licensed Branch

Why She Was Nominated:

Diana was assigned to assist with a new contract for the Niagara County Consumer Directed Program.  She single handedly opened and entered the cases, and hired the aides. She worked extra hours to make sure this project was completed in a timely manner, all while still performing her regular duties and running the Niagara Falls branch.  Diana has gone above and beyond in helping this transition run smoothly.  Because of her patience and dedication, everything was completed on time.  She is a pleasure to work with, always has a smile on her face, and goes the extra mile to ensure our clients get what they need.  Our team is very lucky to have her.  Thank you so much for all of your hard work!  Selected 5/2015




Meet our April 2015 BLUE Stars»

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Meet our February 2015 BLUE Stars»

Meet our January 2015 BLUE Stars»

Meet our December 2014 BLUE Stars»

Meet our November 2014 BLUE Stars»

Meet our October 2014 BLUE Stars»

Meet our September 2014 BLUE Stars»

Meet our August 2014 BLUE Stars»

Meet our July 2014 BLUE Stars»

Meet our June 2014 BLUE Stars»

Meet our May 2014 BLUE Stars»